Introducing Interactive Voice Response System For Small Business

Date Published 4/25/2013

04/25/2013 - Introducing Interactive Voice Response System For Small Business

VoiceCTI provides the latest innovative telephony technology solution for small to medium business and call centers with cost and effect in mind. The latest interactive voice response system is "IVM Telephone Answering Attendant System Bundle".

IVM Call Answering Attendant System Bundle

The bundle uses IVM telephone answering attendant small business version and Way2Call TAPI USB Hi-Phone Desktop Lite Single Line Voice Modem , supports 2 lines, 3 OGM menus and 30 mailboxes with no outbound auto dial calls.

Business in any size can use this system to manage and to track each call as well as redirect calls to voice mail or interactive system menu to collect credit card information from callers, creating voice responsive survey, speech to text functions and redirect calls after the call select the extension.

The call answering software plays the following roles:

voice mail,
call attendant,
info-line,
audio text or autodial solution for small to medium businesses.

Typical application utilization:

Voicemail (from a single message to hundreds of voice mailboxes)
Call attendant (using the menu call transfer features) to transfer and direct calls
Telephone information lines or AudioText type systems
In-coming caller ID logger or display Automated telephone order taking
Automated telephone surveys (using the number entry features linked to a database)
Credit card telephone account payment ( HOT!)
Automated outbound call dial & message systems
Dial in computer control or information for interactive response(dial in to test security alarm or to restart server).

Main features include:

Multiple telephone line support (1 - 64 lines simultaneously)
Visual display for menu setup with drag and drop functionality
Caller ID logging and optional on-screen caller ID flash display
Call key select menus and ability for caller to enter numbers
Automatic message forward by e-mail or upload to Internet
Remote Access including toll-saver full support for VoIP connections using the SIP protocol
Axon IP PBX auto detection when installed on the same server
Save in-coming messages as WAV files automatic hours feature
Unlimited (selectable) out-going messages and menus
Call simulator to test systems offline Automated outbound calls and messages
Unlimited voice mail boxes Extended message play on key press including support for WAV, MP3 and a number of other formats
Text-to-Speech voice synthesis as an alternative to recording or importing WAV or MP3 files
Ability to open files or run other software to process data or report information Free professionally voiced greetings.

Stop using expensive solution and hook up this cost effective solution with your existing computer system today. You can view detail product information here.