Way2call Hi-Phone Desktop and Maestro are portable external USB telephony card devices, telephony board device. Most of time, people call them "telephony modem" or "voice modem" because of their look and their functions includes full-duplex voice features and can be used as a voice modem, however, they are not modems, they are professional grade telephony card devices designed in the portable shape for setting up business phone systems, PBX systems, call recording, IVR ( interactive voice response system, caller id detection, text to speech and voice call to text and more.
Way2call Hi-Phone Desktop and Maestro telephony device boards reduce the cost of buying traditional PCI telephony board, both are for professional telephony setup. if you are setting up call center, customer service center or call extension transfer, utilizing telephony board for PBX or IVR system in your company or offices, Way2call Hi-Phone Desktop and Maestro will be your ideal choice since it also has the portability that you can carry it with wherever you go.
Way2call Hi-Phone Desktop, TAPI compliant external USB telephony card devices or so-call external USB telephony board devices, are commonly used in education institutes, colleges, universities, law firms, medical units, law enforcement, call centers, professional service oriented, and different type of business in any sizes.
Is Hi-Phone a TAPI telephony board and a telephony card?
Yes. Way2call hi-phone is a TAPI telephony device, telephony board and also a telephony card. Traditionally PCI / PCIe telephony card / board requires PCI / PCI express slots on your motherboard, Way2call hi-phone desktop and Hi-Phone Maestro breaks the motherboard PCI / PCI express limitation, users can use Way2call Hi-Phone telephony device with regular motherboard since it is connecting through USB.
Can the Hi-Phone be used as a voice modem?
Yes. The Hi-Phone can be used as a voice modem for voice telephony applications, with better voice quality, additional telephony features and full audio duplex, but it cant send or receive modem data, or be used as a fax. It can receive and send caller id data, and detect fax tones.
Is the Hi-Phone a modem?
No. a MODEM is used for communications between 2 computers and may support voice. The Hi-Phone is a high quality external voice telephony board device used mainly for voice / call progress applications It may replace a voice modem or TAPI modem in telephony voice applications.
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