Voice CTI Telephony News Update, Software

Way2call Hi-Phone Desktop and Maestro are portable professional USB telephony board devices, smaller scale of commonly and traditionally used PCI telephony boards. Most of time, people call them "telephony modem" or "voice modem" because of their look and their functions includes full-duplex voice features and can be used as a voice modem, however, they are not modems, they are professional grade telephony boards designed in the portable shape for setting up call recording, IVR ( interactive voice response system, caller id detection, text to speech and voice call to text and more.

Way2call Hi-Phone Desktop and Maestro telephony device boards reduce the cost of buying traditional PCI telephony board, both are for professional telephony setup. if you are setting up call center, customer service center or call extension transfer, utilizing telephony board for PBX or IVR system in your company or offices, Way2call Hi-Phone Desktop and Maestro will be your ideal choice since it also has the portability that you can carry it with wherever you go.

Way2call Hi-Phone Desktop and Maestro, TAPI compliant telephony board devices, are commonly used in education institutes, colleges, universities, law firms, medical units, law enforcement, call centers, professional service oriented, and different type of business in any sizes.

VoiceCTI provides the latest innovative telephony technology solution for small to medium business and call centers with cost and effect in mind. The latest interactive voice response system is "IVM Telephone Answering Attendant System Bundle".

The bundle uses I VM telephone answering attendant small business version and Way2Call TAPI USB Hi-Phone Desktop Lite Single Line Voice Modem , supports 2 lines, 3 OGM menus and 30 mailboxes with no outbound auto dial calls.

Business in any size can use this system to manage and to track each call as well as redirect calls to voice mail or interactive system menu to collect credit card information from callers, creating voice responsive survey, speech to text functions and redirect calls after the call select the extension.

VoiceCTI.com is the U.S. based authorized distributor of NCH software. NCH software includes many audio and telephony software to end users, small business and call centers. VoiceCTI offer selected NCH software, including call recorder system, voice call dictation and telephone answering machine attendant software. Those software are also bundled with TAPI compliant Way2Call telephony board device and are now offered as telephony solution for users who are looking for all in one IVR (interactive voice response) system and PBX system for their personal or business use.Checkout those software and solutions Today. For NCH software, please click here , for VoiceCTI telephony solution Integrats NCH software and Way2call telephony board device, please click here .

• Auto dialer
• Call recording
• Voice mail
• Contact management
• Call log

The auto dialer provides all the outbound and inbound functionality, including one click dialing, contact dialing, speed dialing and call log. Inbound dialing, answer a call, Caller ID detection, Call forwarding to voice mail and call log.

• Call recording records all incoming and outgoing calls automatically, records selected calls.
  
• The recorder enables to record and playback any available audio source or destination.
  
• Voice mail redirects calls to Voice mail manually, answer a call and redirect to voice mail, records a voice mail, records a personal voice mail greetings
• Contacts management manages and control contacts details.
• Call Log records all the call activity include dialed calls, incoming calls, missed calls, voice mail, and recorded calls